At Chimney Services Pro, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our chimney services across the United States.
1. Information We Collect
- Contact details submitted through online forms (name, email, phone number)
- Address information provided for in-person service assessments
- Non-personal data via cookies and analytics (IP, browser type, pages visited)
- Service-related details such as requested chimney inspections or repairs
2. How We Use Your Information
- To respond to service inquiries and schedule appointments
- To provide chimney-related estimates, assessments, and on-site services
- To improve website performance and user experience
- To comply with applicable legal obligations
3. Cookies and Tracking Technologies
Our website uses cookies and Google Analytics to collect data about site traffic, visitor behavior, and performance. This helps us improve our content and services. Users can control cookie preferences via their browser settings.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information only when legally required (e.g., court orders or regulatory requests).
5. Data Security
We implement secure protocols such as SSL/HTTPS for data encryption and use firewalls and access control to protect data during online form submissions.
6. Third-Party Links
Our website may include links to external chimney-related resources or partners. We are not responsible for the privacy practices or content of those third-party websites.
7. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect data from minors. If such data is submitted, we will delete it immediately upon notice.
8. State-Specific Disclosures
Chimney Services Pro complies with U.S. privacy regulations such as the California Consumer Privacy Act (CCPA). Residents of California may request access or deletion of their personal data.
9. Data Retention
We retain submitted form data only as long as necessary to provide services or comply with legal requirements. Unused inquiries are periodically purged.
10. User Rights
You may request correction or deletion of your data submitted via our forms. Cookie preferences can also be adjusted using browser tools.